Privacy Policy

This Privacy Policy describes how MyAudioTour (“we,” “us,” or “our”) collects, uses, and shares information when you use the MyAudioTour mobile application (the “App”) and the audiotour.app website (the “Site”). By using the App or Site, you agree to the practices described below.

1. Information We Collect

Location data. The App uses your device’s GPS to trigger location-based audio guides at landmarks. Location is processed on your device to determine which audio to play and is not stored on our servers or linked to your identity. You can revoke location access at any time in your device settings; the App will not function as intended without it.

Device and usage data. We may collect non-identifying technical information such as device type, OS version, app version, language, and crash diagnostics to maintain and improve the App.

Information you provide. The App does not require an account. If you contact us by email, we receive the content of your message and your email address.

Site logs. Our website host records standard server log information (IP address, browser, referring page, request timestamps) for security and analytics.

2. How We Use Information

We use the information described above to:

• Deliver GPS-triggered audio at landmarks
• Operate, maintain, and improve the App and Site
• Diagnose crashes and fix bugs
• Respond to your support requests
• Comply with legal obligations

3. Sharing

We do not sell your personal information. We share information only with:

• App stores (Apple App Store, Google Play) for distribution, payments, and aggregate analytics, subject to their own privacy policies.
• Service providers who host our infrastructure and process crash diagnostics on our behalf, under confidentiality obligations.
• Authorities when required by applicable law or to protect the rights, property, or safety of users or the public.

4. Data Retention

We retain technical logs and crash data for as long as needed to operate the App and Site, typically no longer than 12 months. Email correspondence is retained while needed to address your request and for our records thereafter.

5. Children’s Privacy

MyAudioTour is intended for general audiences. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us and we will delete it.

6. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, or delete personal information we hold about you, or to object to or restrict certain processing. Because the App does not require an account and processes location locally, we generally do not hold information that identifies you. To exercise any rights you may have, contact us using the details below.

7. Security

We use reasonable technical and organizational measures to protect information we process. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

8. Third-Party Links

The App and Site may link to third-party services such as the App Store and Google Play. Their handling of your information is governed by their own privacy policies, not this one.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top reflects the most recent version. Material changes will be communicated through the App or Site.

10. Contact

For questions about this Privacy Policy, contact us at [email protected].